Who is responsible
This site is published by Everacart (Redmond, United States). Contact: hello@everacart.com. This policy covers everacart.com. Last updated 15 November 2026.
What we collect when you send a suite request
Your name, email, phone (optional), number of guests, check-in and check-out dates, suite preference, your notes, your consent, the trip purpose you choose, and the page you sent it from. Our server also receives your IP address and browser type, as any web server does. We use this to answer your request and, if you book, to account for the commission. To check availability we share what is necessary (names, dates, guests, suite type) with the hotel's reservations or a booking partner. We do not sell personal information.
We keep request records for as long as needed to answer you and settle any commission, and for at most 24 months. You can ask for deletion at any time.
Cookies, Google Tag Manager and Google Ads
We use Google Tag Manager (container GTM-PLTGBZ49) to load Google Ads measurement, which tells us which adverts and pages lead to suite requests. This works with Google Consent Mode:
- When you arrive, consent for advertising and analytics storage is set to "denied" by default. Google Tag Manager loads a few seconds after the page, or on your first interaction, and while consent is denied it writes no advertising or analytics cookies.
- If you press Accept in the cookie banner, consent is updated to "granted" and Google may set cookies (such as _gcl_au) to measure ad conversions.
- If you press Decline, consent stays denied.
- Your choice is stored in your browser's local storage for six months. You can change it at any time with the Manage cookies link in the footer.
When you send the form, the page records a "fjord_request" event, so that Google Ads can count the request as a conversion if you have accepted. Google processes this data under its own policies.
Google Maps
On the home page, the map loads only when you press "Load the Google map here". Until then, nothing is requested from Google for the map. The getting there page embeds the map directly. When a map loads, Google receives your IP address and may set its own cookies. Links marked "Open in Google Maps" take you to Google's site.
Hosting and delivery
The site is hosted by DigitalOcean (server in Toronto, Canada) and delivered through Cloudflare, which processes requests to protect and speed up the site. Both receive technical data such as IP addresses. See the disclaimer for their addresses.
Your rights
You can ask what personal information we hold about you, ask us to correct it, withdraw consent or ask for deletion. Write to hello@everacart.com. Canadian residents can also contact the Office of the Privacy Commissioner of Canada (priv.gc.ca), and residents of Quebec the Commission d'accès à l'information.
Children
This site is not aimed at anyone under 19, and the suite request is for adults making travel arrangements.